[emteria.OS] Debugging and Reporting Bugs

We continuously improve our platform and give our best to fix the reported bugs as soon as possible. For identifying the root of a problem and providing a fast solution, it is very important for us to receive a detailed problem description. Please always describe how the problem can be reproduced and attach system or application logs.

Bugreports

Starting with version 0.5.7, emteria.OS includes a possibility to upload the current system log directly to our support service via Settings > Emteria > Submit bugreport. The report will be automatically generated and uploaded in the background. Note: Please use this feature immediately after you have discovered a crash or a broken application. Waiting or rebooting the device may overwrite the existing logs.

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Published date: 13/02/2018 3:16PM
Last updated: 21/03/2018 12:05PM (kalkov)
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Author: kalkov
Permalink: https://help.emteria.com/kb/emteria-os-debugging-and-bugreports
debugging | bugs | bugreport |